Toyota’s Success

Jim at the Business of IT writes The Secret To Toyota’s Success Lies In Its Corporate Culture:

Here’s the part that so many companies that study Toyota miss: at Toyota they don’t believe that efficiency by itself can guarantee that Toyota will be a success. Instead, Toyota believes that its long-term success lies in its workers. It believes that the wisdom of its workers is what will allow it to improve.

Since its workers are its knowledge repositories, Toyota takes the time to invest in its workers and in its organizational capabilities. This is not a one-way street. Instead, Toyota is also open to new ideas no matter where they come from: production, development, sales, etc.

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