Pick a Friendly Fight with the Boss

Things they do in Toyota’s IT Department that are a bit different:

Do What The Boss Says, Or Not: It’s not what you would expect to find at a Japanese company, but at Toyota employees are encouraged to “Pick a friendly fight”. Employees are encouraged to speak up and contradict what their bosses have told them to do. Don’t do what your boss told you to do just because he/she told you to do it!

[via The Business of IT]

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This entry was posted on Tuesday, January 27th, 2009 at 9:22 am. You can follow any comments to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

One comment

  1. Sarah
    January 27, 2009 at 11:14 am

    I wonder if they promote this within their company precisely BECAUSE of Japanese culture being as team-oriented and hierarchical as it is. No one would contradict the boss if they didn’t stress it as a company value.