Pillar on Are You Building a Learning Suppression System?:
“You can’t learn anything from doing something right. If you did it right, you merely confirmed that what you already knew or believed was correct. Nothing learned. But if you make a mistake, you can identify it and correct it.”
And then identifies to types of mistakes: commission (doing what you shouldn’t have) and omission (not doing what you should have).
“Errors of omission signify a lack of innovation in your team. Maybe someone thought of a better way but was afraid to say anything. Or maybe nobody even thought about it.”
Tags: education, innovation
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