Knowledge work can’t be done in sound bites

Maggie Jackson says:

“The average knowledge worker switches tasks every three minutes, and, once distracted, a worker takes nearly a half-hour to resume the original task, according to Gloria Mark, a leader in the new field of “interruption science.”

Interruptions and the requisite recovery time now consume 28 percent of a worker’s day, the business research firm Basex estimates. The risks are clear. As one top executive told me, “Knowledge work can’t be done in sound bites.” “

From Fighting a War Against Distraction via The Practice of Leadership

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