Consumers, Not Businesses, are Leading Innovation

Terry Sweeney recently wrote Role Reversal and had this to say on poor quality enterprise software:

“It used to be that you used enterprise technology because you wanted uptime, security, and speed,” said Douglas Merrill, CIO of Google (Nasdaq: GOOG). “None of those things are as good in enterprise software anymore [as they are in some consumer software].” Some 15 years ago, enterprise technology was higher quality than consumer technology, he added. “That’s not true anymore.”

What higher-quality consumer technology would you like seen implemented in the enterprise?

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