10/12/2007

* Looking for something special and unique for someone this holiday season? Handmade gifts at Etsy. One of my favorite artists, Rachel Koniar, sells knit sculptures at Secret Snowbird and has an online gallery too!

* How to grow without “growing” [adding staff]: “By making things clearer and simpler we make help/support less necessary. We’re obviously here to help people when they need help, but we’ve seen significant growth in our customer base without significant growth in customer service requests. This is the biggest payoff of simplicity and clarity.” via Signal vs. Noise

* Tim O’Reilly thinks SAP may be becoming a Web 2.0 Company

* Total store acreage of Wal-Mart exceeds Manhatten via Good Magazine

* And lastly, if your having a slow day, I recommend playing a little Pac-Man


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